Privacy Policy
Last Updated: February 26, 2026
1. Introduction
Cointender Capital OÜ ("we," "our," or "us") operates online-travel-application.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, date of birth, and passport information
- Contact information (email address, phone number, mailing address)
- Travel details (arrival dates, flight information, accommodation details)
- Payment information (processed securely through third-party payment processors)
- Any other information required for visa applications
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Language preferences
3. How We Use Your Information
We use the information we collect to:
- Process and submit visa applications on your behalf
- Communicate with you about your application status
- Provide customer support and respond to inquiries
- Process payments and send transaction confirmations
- Improve our services and website functionality
- Comply with legal obligations and prevent fraud
- Send important updates and notifications
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Government Authorities: We share necessary information with immigration and government authorities as required for visa processing
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred
5. SMS Consent and Phone Numbers
By providing your phone number during the application process, you consent to receive SMS messages from us for order tracking purposes after your purchase of our service. These SMS messages are sent to keep you informed about the status of your application and to provide important updates regarding your order.
SMS consent and phone numbers will not be shared with third parties for marketing purposes. We will only use your phone number to send you transactional SMS messages related to your order and application status. Your phone number will be kept confidential and will not be used for marketing communications or shared with third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to object to processing of your information
- The right to data portability
To exercise these rights, please contact us using the information provided below.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information. For more information, please see our Cookies Policy.
9.1. Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- Information Sharing with Advertising Partners: We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which may require your consent depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising here:
- FACEBOOK: https://www.facebook.com/settings/?tab=ads
- GOOGLE: https://www.google.com/settings/ads/anonymous
- BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: online-travel-application.com